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Call in to see us

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Home Visit


Please call in to our showroom at any time or book ahead if you prefer. We will be more than happy to see you to start the discussions for your stove installation. When you come to visit us, it would be helpful if you
could bring some information with you to enable us to get a more accurate idea of what can be done. If you could bring along room sizes, then this will help us guide you to the appropriate stove output suited for the room and please bring along any photos you may have of the room.

We will then arrange a site visit with you at your property to complete a full installation assessment. This service is free of charge. We will assess the following:

  • The feasibility of the desired location of the stove

  • Chimney/Flue requirements

  • Access to the roof (scaffolding/cherry picker)

  • Finishing required such as render or hearth requirements.

  • Preferred timings

  • We can also liaise with designer/architects if required

Following our visit, we will provide you with a written estimate which will include:

  • A breakdown of all costs of the installation

  • Your chosen appliance specification

  • Checklist of things to be done before installation


Scaffolding or a Cherry Picker may be required and will be included in the estimate. We adhere to current health and safety guidelines, not only to keep our installers safe but to approach your property in a way that prevents unwanted damage.
We will return the estimate for you to review via email. Once you have accepted our estimate along with our terms & conditions and paying the initial deposit, we can then book a date in the diary for installation of your appliance.

Installation Day

On the morning of your installation day, our installers will arrive with everything they need to get started on your installation. They will bring plenty of dust sheets and protective flooring to keep everything as clean as possible, but we do ask that the room is cleared as much as possible before they arrive.

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